Terms and Conditions:
Please read the following information carefully. This constitutes an Agreement between You (the "Customer") and Miami Discount Tours LLC.
- On most tours and activities, there is no refund for cancellations. All cancellations must be received by telephone, email, fax, or mail. Should a different policy apply; varying cancellation policies will be noted on the web site on tours/activities where a different policy applies. There is never any refund for cancellations made within 24 hours of the tour/activity date and "no-shows" on the day of the tour/activity. NO REFUND ON DEPOSITS | DEPOSITS ARE NON-REFUNDABLE
SERVICES PROVIDED:
Miami Discount Tours LLC. provides a booking service, and Customer agrees that Miami Discount Tours LLC. has earned the full price of the booking service collected for processing orders whether or not Customer redeems the tickets or uses the tour/activity services requested. Miami Discount Tours LLC. provides booking services and delivers E-Tickets by the Internet, and Customer accepts that this is the service rendered by Miami Discount Tours LLC.. Miami Discount Tours LLC. does not sell merchandise; Miami Discount Tours LLC. provides booking services. In booking tickets, Miami Discount Tours LLC. is acting as an agent for customer in obtaining the ticket. Once booked, the ticket is the property of Customer. In conformance with the agency agreement herein, Miami Discount Tours LLC. may charge a portion of the total amount you have authorized to be paid to Miami Discount Tours LLC. and may charge the balance of the total amount you have authorized to be paid directly to the supplier used by Miami Discount Tours LLC. The sole purpose of Miami Discount Tours LLC is to link customers to providers of services and products.
VIDEOS AND PICTURE GALLERIES: Hosted videos and picture gallery content are posted for entertainment and illustrative purposes ONLY. Web content is for illustrative purposes and is not necessarily a verbatim description of the actual tour. During special events and holidays all normally available attractions may not be accessible. Miami Discount Tours LLC does in no way infer or otherwise contend that this content is representative of actual tours and activities being booked online. There is no implied affiliation, association, by necessity to the posted content and their respective businesses. In the event that you are not satisfied with the service operator, you must contact the operator directly. While we do everything possible to provide the best service, any and all complaints and|or refund inquiries should be directed to the company providing the service. Booking fees as aforementioned are NOT refundable.
CANCELLATIONS:
- You may also email cancellations by going to http://www.miamidiscounttours.com/Contact.php ; fax cancellations toll-free to (501) 632-8933. Be sure to include the following: the full name under which the reservation was made, your email address, indicate whether you booked the tour/activity online or by telephone, the date of your tour/activity, the name of the tour/activity that was booked, the date of the credit card transaction (the date you placed your tour/activity order with us), the amount of the transaction, a telephone number where you can be reached if necessary, and a brief explanation of the reason for the credit/cancellation request.
- All cancellations must be made with Miami Discount Tours LLC., not directly with individual suppliers.
- Miami Discount Tours LLC. is not responsible for any other travel arrangements affected due to cancellations, whether by the Customer or by Miami Discount Tours LLC.
COMMUNICATING WITH Miami Discount Tours LLC.:
We prefer that you communicate with us by email. Please email us by going to http://www.miamidiscounttours.com/Contact.php. If you have any problems or questions, please email us from http://www.miamidiscounttours.com/Contact.php, and provide an email address and phone numbers where we can reach you. An email is better than a fax, letter, or phone call as the email will become a part of your customer record; it is date and time stamped and provides both you and us with written documentation of the communication. You may fax us at (501) 632-8933.
PAYMENT AND PRICING:
- All transactions are conducted in U.S. Dollars.
- All services/tours/activities/tickets must be prepaid at the time of booking by credit card.
- If Miami Discount Tours LLC. is unable to obtain authorization with the credit card submitted, customer will be notified by the system.
- All prices and availability will be confirmed to Customer by 5 days prior to the tour/activity or normally within 48 hours (if the tour/activity is to be held in less than 5 days). If your tour/activity is within the next 48 hours, your E-Ticket will be processed as quickly as possible. Any unforeseen changes in price or availability will be advised in Customer's confirmation and E-Ticket.
- Miami Discount Tours LLC. is a retailer of booking services and sets the prices for the services/tours/activities that it sells. Purchases may be subject to a service fee. Any applicable service fee is included in the quoted prices. By placing an order with Miami Discount Tours LLC., you are accepting Miami Discount Tours LLC's prices for the services Miami Discount Tours LLC. provides.
- Applicable taxes are included in the quoted prices, unless the online brochure page for the tour/activity states otherwise.
- If paying for the tour/activity with a credit card, Customer is hereby stating that Customer is the authorized cardholder or that Customer has been authorized by the cardholder to use the credit card. In the event the credit card is dishonored, rejected, or later contested for any reason, Customer agrees to pay the amount indicated on the order form to Miami Discount Tours LLC..
- The rates shown on this web site are Miami Discount Tours LLC's rates and are not the rates of any other entity.
YOUR TOTAL PRICE FOR ANY TRANSACTION, INCLUDING ALL AMOUNTS PAYABLE TO MIAMI DISCOUNT TOURS LLC., WILL ALWAYS BE DISPLAYED TO YOU PRIOR TO PURCHASE.
CONFIRMATION AND E-TICKET:
An electronic ticket (E-Ticket/Voucher) confirmation will be provided to Customer. This is normally provided to not later than 5 days prior to Customer's tour/activity or within 48 hours (if Customer's tour/activity is in less than 5days). If your tour/activity is within the next 48 hours, your e-ticket will be processed as quickly as possible. We will send  the E-Ticket by email. It is the Customer’s responsibility to print the E-Ticket, and this can be done from any computer with an Internet connection anywhere in the world. Customer must have the E-Ticket to take this tour/activity. There will be no refund if the customer fails to present the E-Ticket at the scheduled time. It is the Customer's responsibility to print a copy of the E-Ticket. Customer must have the E-Ticket to take this tour/activity; there is no refund for failing to print and present your E-Ticket. If the Customer shows up without the E-Ticket, the Customer has no proof of payment. In those cases, the Customer may choose to pay again to take the tour/activity, but there will be no refund for the booking services and E-Tickets provided by Miami Discount Tours LLC.. Miami Discount Tours LLC. provides a booking service, and Customer agrees that Miami Discount Tours LLC. has earned the deposit purchase price collected for processing orders whether or not Customer redeems the tickets. Miami Discount Tours LLC. provides booking services and delivers E-Tickets by the Internet, and Customer accepts that this is the service rendered by Miami Discount Tours LLC.. An E-Ticket is called a voucher by some. The terms means the same thing – a document presented to a designated company or person in lieu of payment where the recipient of the document would look to the originator of the voucher for payment. Your E-Ticket/voucher is your proof of payment. The designated company or person should accept the document, provide the service to you, and obtain payment from Miami Discount Tours LLC. To whom you present the E-Ticket/voucher is essential. The E-Ticket/voucher is redeemable only by the company and at the address specified on the E-Ticket/voucher.
PICK-UP TIME, DEPARTURE TIME & LOCATION:
It is Customer's responsibility to ensure that everyone in the Customer's party is in the correct pick up location at the correct time. (Miami Discount Tours LLC. recommends that a Customer's party is ready 10 minutes before pick-up time .) Customer's E-ticket will provide the information needed regarding the pick-up time and location or departure point.
- Please read the Tour / Activity Reservation Receipt and the E-Ticket clearly to ensure the correct date the Customer wishes to conduct the tour/activity has been entered. There may be no changes or refunds, so it is Customer's responsibility to ensure that the correct date and time are shown.
EMAIL:
Miami Discount Tours LLC. system sends email automatically to one and only one email address, so be sure the email address listed in the email box on the order form is the address where Customer can receive email needed for this tour. Do not add other email addresses to the comments section, as the system cannot send there.
EMAIL ACCEPTED BY CUSTOMER AS PROOF OF DELIVERY:
Miami Discount Tours LLC. provides booking services and delivers E-Tickets by the Internet. Customer hereby agrees that Customer has accepted the Internet as the means of delivery for Customer's E-Tickets. Customer further agrees that Miami Discount Tours LLC's proof that the E-Tickets were provided online and sent by email establishes legal proof of delivery. It is Customer's responsibility to ensure that Customer prints the E-Ticket to print the E-Ticket, to ensure that the email address given to Miami Discount Tours LLC. is correct, that Customer's email service is valid, that Customer's email service provider delivers the email to Customer and does not delete it through a spamblocker or for any other reason, and that Customer does not fail to open the E-Ticket email for any reason. Even if the Customer has email problems, Customer must realize that the E-Tickets were placed online at and all the Customer has to do is go to any computer with an Internet connection anywhere in the world to print.
GENERAL INFORMATION & POLICIES:
The term Customer in these Terms and this Agreement refers to the person who placed the order with Miami Discount Tours LLC. and the person whose credit card was used to make the purchase.
- The term tour/activity is used herein to refer to services, tours, tickets, transportation, performances, or activities that Miami Discount Tours LLC. offers.
- Miami Discount Tours LLC. recommends that you purchase travel insurance.
- Duration of tour/activity hours is approximate.
- Tours/activities may include some element of risk. Miami Discount Tours LLC. assumes no liability for injuries.
- No smoking in tour/activity vehicles or aircraft.
- Tour guide gratuity is at the Customer’s discretion and is not included.
- Miami Discount Tours LLC. reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather, unsafe conditions or at the request of governmental, park, and state agencies.
- Miami Discount Tours LLC. reserves the right to cancel or change tour/activity content and prices without prior notice.
- Tour/activity routes and content are subject to change without notice; tours may not be driven in the order as described in the tour/activity descriptions. From time to time, some of the sights may not be available or seen.
- Only those items stated on the web site brochure page are included in the tour/activity.
- Only those items stated on the web site page as included in the price of the tour/activity are included; any other items are additional. Meals, for example, are not included unless the web page specifically states that the cost of the meal is included in the price of the tour/activity.
- Miami Discount Tours LLC. is not responsible for delays or service interruption due to mechanical failure, accidents, traffic congestion, acts of God, or other circumstances beyond Miami Discount Tours LLC's control.
- Miami Discount Tours LLC. is not responsible for lost or stolen articles left on board any form of transportation used on the tour/activity.
- Tickets shall be null and void and of no value unless utilized by the customer on the date and time on the tickets.
- Lodging, show, attraction, and other reservations are subject to availability.
- For shows and events with seat assignments, all seat assignments are "best available general admission seats at time reservation is made." Miami Discount Tours LLC. will forward any special request to the reservation department but absolutely no guarantees are made regarding actual seat assignments. It is impossible for Miami Discount Tours LLC. or any other vendor to guarantee specific seats.
- In the event that a specific show or attraction is not available during customers dates, Miami Discount Tours LLC. will contact Customer with alternative options. It is important to provide detailed contact information when placing the order so Miami Discount Tours LLC. may reach customer with your alternative options.
- The information, products, and services published on this web site may include inaccuracies or typographical errors. In the event that Customer makes a booking on the web site and Miami Discount Tours LLC. later determines the product was inaccurately priced or inaccurately described, Miami Discount Tours LLC. shall have no obligation whatsoever to honor the booking and the booking may be declared null and void. Miami Discount Tours LLC. shall refund any payment made by Customer. Miami Discount Tours LLC. may, solely at its discretion, offer Customer the product at the correct price or as correctly described.
- Special requests, such as smoking or non-smoking rooms and room types, cannot be guaranteed.
- Any claim for a canceled tour/performance/event/activity shall be limited to refund of ticket price and service charge paid by the ticket holder. Such claim must be filed within 60 days after the tour/performance/event/activity was to have occurred.
- To the extent permitted by law, the management reserves the right to revoke the rights granted herein and refund the purchase price of the ticket.
- If notice is required, Customer agrees to notify Miami Discount Tours LLC. by mail at the above address. Notice will be deemed given when received by Miami Discount Tours LLC.. Miami Discount Tours LLC. will not be liable for problems caused by misdirected or undelivered mail. Miami Discount Tours LLC. will direct all correspondence to Customer at the address provided by Customer unless Customer notifies Miami Discount Tours LLC. of a change of address seven (7) days prior to the mailing.
- Miami Discount Tours LLC. shall not be responsible for any breach of this agreement caused in part or in whole for any reason outside the reasonable control of Miami Discount Tours LLC.. Customer agrees that at all times this agreement and Customer's purchase and use of services, tours, lodging, or attractions shall be subject to all applicable laws, treaties and border agreements. Customer agrees that Customer shall be responsible for complying with all such laws pertaining to Customer's travel and the use of services, lodging or attractions through the Miami Discount Tours LLC. web site.
- Miami Discount Tours LLC. may terminate this agreement and this transaction for any violation of its web site Terms of Use. Miami Discount Tours LLC. reserves the right to cancel this transaction and refund any amounts paid by Customer for unused and cancelable services, tours, lodging, or attractions for good cause, as determined in the sole discretion of Miami Discount Tours LLC.. In some instances, cancellation fees will apply.
- Miami Discount Tours LLC. accepts advertising, provides Internet services for non-related entities, and provides Information for parties interested in vacation travel. The acceptance of advertising, the provision of Internet services, and providing information IS NOT AN ENDORSEMENT of those entities to which such is provided. Miami Discount Tours LLC. takes no responsibility for any errors in information on this site. Use the information provided on this site at customer's own risk and liability. Please always use common sense when completing any transactions, online or otherwise. Written permission is required to copy or publish any part of this site.
- All trademarks are the property of their respective owners. All photo copyrights are the property of their respective owners.
- Miami Discount Tours LLC. is not connected with or sponsored by any of the venues, teams, performers, events, or organizations unless Miami Discount Tours LLC. expressly indicates that Miami Discount Tours LLC. is an official partner.
- Images on Miami Discount Tours LLC's web site are for factual depiction only. Miami Discount Tours LLC. may have no affiliation with persons or organizations where images appear.
- Customer agrees that Miami Discount Tours LLC. has earned the full purchase price collected for processing ticket orders whether or not Customer redeems the tickets.
LIABILITY DISCLAIMER:
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, MIAMI DISCOUNT TOURS LLC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TOURS, ACTIVITIES, HOTEL, AIR, CRUISE, CAR, AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND MIAMI DISCOUNT TOURS LLC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MIAMI DISCOUNT TOURS LLC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEB SITE AT ANY TIME.
MIAMI DISCOUNT TOURS LLC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY MIAMI DISCOUNT TOURS LLC. OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MIAMI DISCOUNT TOURS LLC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE SUPPLIERS, CARRIERS, HOTELS, AND OTHER SUPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR MIAMI DISCOUNT TOURS LLC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF MIAMI DISCOUNT TOURS LLC. OR ITS AFFILIATES. MIAMI DISCOUNT TOURS LLC. AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. MIAMI DISCOUNT TOURS LLC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL MIAMI DISCOUNT TOURS LLC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF MIAMI DISCOUNT TOURS LLC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
INDEMNIFICATION:
Customer agrees to indemnify and hold harmless Miami Discount Tours LLC., its affiliate companies, its officers, directors, agents, and employees against any costs, fines, claims, damages, charges, or fees (including reasonable attorney's fees) arising by reason of this transaction.
CUSTOMER AGREES TO USE OF ELECTRONIC RECORDS:
By ordering through Miami Discount Tours LLC's web-site, Customer agrees to Miami Discount Tours LLC's use of electronic records to evidence this agreement. Customer understands that Customer has the right to not consent to the use of electronic records by canceling this transaction. In such event, this will be null and void. Customer consent applies only to this transaction. Customer hereby waives any objection Customer may have to Miami Discount Tours LLC's use of electronic records in court should it be necessary for Miami Discount Tours LLC. to enforce the terms of this agreement.
ENTIRE AGREEMENT:
This agreement constitutes the entire understanding of the parties with regard to Customer's purchase. All prior representations, oral or written, and all prior agreements, oral or written, are no longer valid; this Agreement represents the understanding between the Customer and Miami Discount Tours LLC.. This agreement or any portion hereof shall not be construed against the drafting party by reason of that party having drafted the agreement or portion hereof.
VALIDITY OF TERMS:
If any provision, paragraph, or subparagraph of this agreement is adjudged by any court of law to be void or unenforceable, in whole or in part, the rest of the agreement shall remain in effect. The parties agree that in such event, then the invalid or unenforceable provision will be replaced with a provision or provisions having the same economic effect.
BINDING AGREEMENT:
This agreement shall be binding on, and shall inure to the benefit of, the parties to it and their respective heirs, legal representatives, successors and assigns. In all matters contained in this agreement, time is of the essence.
WEB SITE TERMS, CONDITIONS, AND NOTICES - DEFINITIONS:
- Any reference to "Customer" or "You" includes any family members, friends, employees, agents, or persons accessing and using this web site to purchase or book any product or service.
- Any reference to Miami Discount Tours LLC. includes its affiliates and suppliers.
- To the extent permitted by law, the management reserves the right to revoke the rights granted herein and refund the purchase price of the ticket.
- All contents of this web site are owned by Miami Discount Tours LLC.. Copyright 2005 - 2008, Miami Discount Tours LLC.. All rights reserved. |
